Work is varied and clients are lovely people, small SME usually. Progressive Company. Yell is an amazing place to work. The culture is diverse and fun with lots of energy. The people are great to work with and the opportunity to progress and earn lots of money and change your life around is second to non. After working for Yell for just under 4 years I can honestly say that you get out what you put in. If you're willing to work hard and go the extra mile for our customers you will be recognised and progression is bound to follow.
I've learned so much in my time at Yell, I've been given opportunities to train groups of people in a classroom setting, join meetings to decide the future of our business, I've presented to senior management and even spent a month in the Philippines helping embed our new computer system. The best thing about Yell is the people. It sounds cheesy but honestly it's true. The most fun, friendly and passionate group of people you could hope to work with. Once was amazing - then turned into a "does your face fit" culture.
I did in total 25 years at Yell. It was once one of the most inspiring, motivating companies and the management team were well respected and gave a dam about their people and their customers. However when they accepted that they were no longer a monopoly with a yellow book, but a small fish in a digital world things began to change. Constant restructures, new products and mass change took it toll and a lot of the committed dedicated employees left and made way to newer recruits. I left two years ago and I have never looked back. Worklife balance is non existence, their new quote is "more than a job" it should be "this is your life" and as for the click with management.
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It is no surprise that the progression up the management scale is the faces of the regular social gatherings. It was a familiar thing for managers to appear late in after a night on the tiles and brag of the amount they had drunk. The money keeps you there for a long time, but its bad for your health and your family. Not a healthy place to work. I would like to say great things about Yell, however there seems to be a directive from the senior management team downwards that every single employee needs to be micromanaged to the point they leave the business or at least want to.
Great place to learn new skills. Yell is a great place to learn new skills and develop and improve your IT and customer service skills. On typical day to day basis you will answer calls from customers to gather information to be able to build a website that will suit their needs for their business. You will also be making future appointments and calling customers for pre-booked appointments. All your skills are computer and telephone based. I have learnt a lot about social media and how to set-up and maintain it.
The management are there to help you and are approachable.
It is a friendly place to work. The hardest part of the job is the targets you need to reach on a weekly basis, they are high and require great time management, organisation skills and high concentration. The most enjoyable part of the job is the colleagues you work with. It is a great place to learn new skills from other colleagues. Can be a good place to work, good management and support. It can be great, depends on your manager but i personally was supported and trained well. I learned the basic of digital marketing. The work culture is very target driven.
There is ups and down but that is normal.
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Our easy to use online directory gives you a competitive advantage and connects you to your potential clients. A true people search is a public records search that requires a user to enter a person's name in order to generate a list of matching records. Keep me logged in on this computer. An unusual yellow cardinal has birdwatchers racing to Alabama as images of the unusual creature have circulated around the Internet and social. Our call center is based in Florida, and due to the impacts of Major Hurricane Dorian, we may at times lose power throughout the duration of the storm.
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